Angebote zu "Service" (98 Treffer)

Design Issues for Service Delivery Platforms - ...
79,72 € *
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Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a users perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates usability factors for future SDP systems and contributes to the exploratory framework represented by the six GT categories. The results of this study benefit Information Systems (IS) experts developing SDP based ICT systems and those interested in practical applications of GT. Martin Bergaus, Ph.D., teaches as an associate lecturer at the University of Applied Science and Technical University in Vienna. His current research interests focuses on a qualitative research using Grounded Theory in the field of Information Systems. He has professional experiences within the ICT and company start up.

Anbieter: ciando eBooks
Stand: 11.07.2017
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eBook Service Science, Management and Engineering
154,69 € *
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Papers in this unique volume were developed from the 2006 conference hosted by Ibm, Service Science, Management, and Engineering (Ssme) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international b

Anbieter: RAKUTEN: Ihr Mark...
Stand: 12.10.2017
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Ethics Management in Libraries and Other Inform...
86,81 € *
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Ethics Management in Libraries and Other Information Services presents professional ethics from a managerial point-of-view, explaining how to implement ethical management systems in libraries and information services and presenting the necessary tools needed to understand the practical application of a system of ethical management based on ISO 26000: 2010. The examples and selected case studies will be helpful to professionals, teachers and students who want to both explore and apply ethics now and in the future. Provides insights to help incorporate knowledge and the implementation of professional ethics into the context of the organization Presents a practical application of a system of ethical management based on ISO 26000: 2010 Includes examples and case studies to help professionals and students understand the practical application of ethics Margarita Pérez Pulido is a Professor at the University of Extremadura in Spain. She has a PhD in Documentation from the University of Salamanca, Spain, and over 20 years of experience as a teacher at the University of Extremadura and more than 12 years of experience as a professional in libraries and documentation services. She has conducted professional work for the Government of Extremadura and was the Director of the Documentation Service. Margarita has published three handbooks on librarianship and library management, and planning, and numerous articles on information ethics in national and international professional journals.

Anbieter: ciando eBooks
Stand: 09.10.2017
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Comparative Early Childhood Education Services ...
106,99 € *
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This reconceptualizes the place of early childhood education within communities. It presents a shift in the lens of the teachers and management within early childhood services to incorporate new ways of working with, alongside, and in collaboration with family and the wider community.

Anbieter: ciando eBooks
Stand: 11.07.2017
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eBook Pro Ado.net Data Services
44,02 € *
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Pro Ado.net Data Services: Working with RESTful Data is aimed at developers interested in taking advantage of the REST–style data services that Ado.net Data Services (formerly code–named Astoria) provides. The book shows how to incorporate ADO

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Stand: 12.10.2017
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Design Issues for Service Delivery Platforms al...
79,99 € *
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(79,99 € / in stock)

Design Issues for Service Delivery Platforms:Incorporate User Experience: A Grounded Theory Study of Individual User Needs. 2015. Auflage Martin Bergaus

Anbieter: Hugendubel.de
Stand: 18.10.2017
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Design Issues for Service Delivery Platforms al...
67,99 € *
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(67,99 € / in stock)

Design Issues for Service Delivery Platforms:Incorporate User Experience: A Grounded Theory Study of Individual User Needs. 2015. Auflage Martin Bergaus

Anbieter: Hugendubel.de
Stand: 09.10.2017
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Sustainability through Service - Perspectives, ...
51,16 € *
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This book discusses the mutual relationship between service and sustainability. It covers methodologies and approaches and describes measurements and tools that can promote sustainability on the service market. Lastly, it presents the different applications of sustainability, together with examples of sustainable services. Environmental concerns have become integral to any decision-making process in the design and implementation of goods and services. With the increasing dominance of the service sector, and as service systems become more complex and interdisciplinary, the focus must move from the exchange of products to that of services. Newly created services should thus aim to incorporate sustainability into their designs while viewing sustainability as a service in its own right. Integrating sustainability in the service design and development process is essential to improving the sustainability of our society and preserving the environment. Moreover, doing so shifts the service boundaries from values that are focused only on personal, local, and current needs and economic profit to those that are broader and more future oriented, ultimately placing greater social and environmental responsibility on all stakeholders. In addition, it advances the current state-of-the-art in sustainable development and service design and contributes to improving the quality of life on a global scale.

Anbieter: ciando eBooks
Stand: 11.07.2017
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Service Business Model Innovation in Healthcare...
142,79 € *
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This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators. The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector. Mario A. Pfannstiel is a researcher and lecturer in the field of hospital and healthcare management and Assistant to the Dean at the University of Applied Sciences Neu-Ulm. He holds a diploma from the University of Applied Sciences Nordhausen in the field of social management with the major subject finance management, an MSc degree from the Dresden International University in patient management and an MA degree from the Technical University of Kaiserslautern and the University of Witten/Herdecke in health care and social facilities management. He worked as executive assistant to the medical director in the Heart Centre Leipzig in Germany. At the University of Bayreuth he worked as Research Associate at the Department of Strategic Management and Organization in the Joint Research Project Service4Health. His current research interests focus on Service Management, Digitalization of Services and Service Business Model Innovation. Professor Rasche heads the chair of professional & corporate services at the University of Potsdam. He adopted visiting professorships at the Universities of Innsbruck, Alcalá de Henares as well as the Hochschule Osnabrück. He teaches strategic and general management in national and international MBA-Programs with special respect to the healthcare and hospital industry. Formerly he consulted with Droege International AG and was co-founder of Stratvanguard and the General Management Institute Potsdam. Prof. Rasches research subjects circle around the field of strategic and general management in the healthcare & hospital sector, which witnesses an era of professional value creation by means of a strong management and leadership focus. Practically, he consults with healthcare players and is actively involved in executive trainings - ranging from corporate universities to MBA- and PhD-programs for healthcare professionals.

Anbieter: ciando eBooks
Stand: 07.08.2017
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Design Issues for Service Delivery Platforms al...
79,99 € *
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Design Issues for Service Delivery Platforms ab 79.99 EURO Incorporate User Experience: A Grounded Theory Study of Individual User Needs. 2015. Auflage

Anbieter: eBook.de
Stand: 17.10.2017
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